Why Mobile Optimisation is Essential in Omnichannel Marketing?
There is no doubt that mobile has become the primary platform for interaction. Over half of our time is spent on mobile phones. According to Statista, the global number of smartphone users will increase by 1.5 billion between 2024 and 2029.
Therefore, mobile optimisation becomes a crucial component of successful digital marketing. It's an opportunity for all marketers to implement omnichannel communication effectively and enhance user experience.
Let's explore the concept of mobile optimisation, its role in omnichannel marketing, and its benefits in this blog.
What does mobile optimisation mean?
Mobile optimisation refers to providing optimal user experience on mobile devices such as smartphones and tablets. It is to ensure that websites, applications and digital content are developed and designed in a way that users get a consistent experience every time.
This includes adjusting the layout, design, functionality, and performance of digital assets irrespective of screen size, touch interface and ecosystem of mobile devices.
This includes several keys considered as mentioned here:
- Responsive design: Responsive design aims to provide a consistent UI/UX experience on all device screen sizes and resolutions. This ensures that users can easily navigate and interact with the content irrespective of the device they use.
- Fast loading time: Mobile users expect fast loading times, especially when accessing content on the go or with limited connectivity. Here, optimisation image scripts, and relevant elements can improve the page load time.
- Intuitive navigation: Users should be able to navigate through the interface without any complexities, such as buttons, menus and controls. This will help boost the user experience and reduce frustration for first-time users.
- Mobile-friendly content: Avoid large paragraphs. Write short and clear content and ensure it is optimised for mobile screens.
- Optimised forms and inputs: Forms and input fields should be optimised for mobile users, with large, touch-friendly elements and minimal required inputs. Utilizing features like auto-fill and predictive text can streamline the input process and reduce friction.
- Cross-device compatibility: Mobile optimisation also includes tablets and other mobile devices. Hence, ensure compatibility and consistency across different devices and platforms for a seamless user experience.
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5 reasons why mobile optimisation is essential in omnichannel marketing?
How often do you find yourself visiting a website after clicking a push notification? Is it just twice, maybe five times, or even more!
What happens next is critical: it all hinges on how well the website functions on your phone. This user experience can ultimately determine whether a sale is made or lost.
Here are the reasons why mobile optimisation is important for omnichannel marketing:
1. Increasing mobile traffic
Mobile is a handy digital device, and its popularity is increasing day by day. One such study by Statista shows that the smartphone mobile network subscription will increase from 6.4 billion (2022) to 7.7 billion (2028).
As a result, more and more users will rely on smartphones for shopping through apps and websites.
2. Mobile-optimise websites rank higher
Mobile friendliness is a critical factor for your website, and if it meets this criterion, it can yield excellent results. Even Google has emphasised the importance of mobile-friendliness on numerous occasions.
As a result, Google search engines now prioritise mobile-friendly websites, meaning these sites rank higher in search engine results pages (SERPs).
3. Provides Improved User Experience
A responsive design aims to minimise users’ efforts when accessing the website on different devices and maintain consistency. It fulfils users' needs and expectations by enabling easy navigation, quick loading times, and a seamless user experience.
All these factors directly influence the bounce rate and user retention on your website. Therefore, ensuring a responsive design ultimately leads to an improved user experience.
4: Boosts website traffic
In today’s scenario, mobile serves as the primary touchpoint for bringing users to your website. Whether it's through push notifications, SMS, or emails, it's crucial to ensure they land in the right place. A fully optimised website for mobile devices will have a positive impact on users.
Consequently, they'll spend more time on your website, leading to a lower bounce rate and a higher click-through rate. Moreover, this enhanced user experience will overall improve your website's performance, helping it rank higher in search results and ultimately boosting your revenue.
5. Offers a competitive benefit
Wondering how? If your competitors have not considered mobile optimisation as an essential approach, you will gain a competitive edge in the industry.
It will keep you one step ahead of them and allow you to provide users with a superior user experience. This will create a unique brand image and solidify your position as a leader in your field.
Botton Line
Mobile optimisation is vital for successful omnichannel marketing. By ensuring your content works well on mobile devices, you can engage users better and drive more conversions. Tools like Notifly make this process even more effective by providing valuable insights to boost user engagement and conversion rates.