Mobile Push
Easily noticeable and consumable, mobile-first experience.
Deliver a better customer experience by offering timely updates, personalised support, and energy conservation information.
No credit-card required.
Energy companies have important information about their customers and operations that are confidential. Thus, they need to use a system that is designed to protect this information and prevent it from being stolen or misused. Advantus is a system that can help with this. It uses the finest security measures to make sure that customer information is kept safe and private.
Systems used in the energy sector are usually complex, which makes it difficult to integrate any service without any trouble. Advantus is an easy-to-use and developer-friendly API service. It can be smoothly integrated into any system or software. For example, if you want to integrate your existing CRM or billing system, only a few lines of code make it possible.
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Sign up nowAdvantus solutions can help energy companies communicate better with their customers. They can send messages that are personalised for each customer based on their usage habits and preferences. This can help energy companies sell more products, give helpful information about saving energy, and make their customers satisfied.
Timely updates on service disruptions and restoration can enhance customer satisfaction and minimize complaints. With the convenience of being able to inquire about their account information, billing, and other issues from home, customers can save time and effort. Additionally, energy companies can reduce costs associated with managing public offices and call centres.
Digital Transformation Manager, DY Patil University
Advantus offers several tools such as segmentation, life cycle optimisation, A/B testing, and others. These tools analyse user behaviour, actions, and different stages of their relationship with the company. A/B testing enables companies to test different strategies and messaging to determine the most effective approach for communication.
In times of extreme weather events, consumers demand additional support from you. If it's peak hours, such as power outages, it’s normal to receive a high volume of complaints from them. However, with limited resources, it gets difficult to address them. Advantus SMS notifications allow you to send scalable notifications at once.