Update a User in a Segment

Updating users details within a segment is crucial for maintaining accurate and effective communication with your audience. This process allows you to edit specific fields associated with a user, ensuring that your data remains current and relevant.

How to update a user in a segment?

Step 1. Navigate to the segment

Find the specific segment that contains the user you want to update.

Step2. Locate the user

Locate the specific user, select Options and then select the "Edit" option.

Step 3. Edit user details

Update the necessary fields, such as:

FieldDescriptionImportance
External user idUnique identifier for the user in an external system.Ensures consistency across platforms and aids data management.
Phone numberUser’s phone number for contact or verification.Essential for SMS marketing and timely notifications.
Email id/Phone numberPrimary email address or alternate contact number.Maintains effective communication and outreach.
Test userSelect 'True' to make the user test user otherwise select 'False'.Important for evaluating campaigns and features.
LanguageUser’s preferred language for communication.Enhances personalisation and engagement.
Timezone offsetDifference in hours from Coordinated Universal Time (UTC).Helps in scheduling communications at optimal times.
  • Need help? Contact Support.
  • Need developer support? Contact Developer Support.
  • Found errors while integrating? Contact Integration Support.

Sign up for developer updates:

You can unsubscribe at any time. Read our privacy policy.