View Segment and Users

To view and analyse segments and users in each segment, follow these steps:

Step 1. View segment

Navigate to the Audience window to view all segments and uploaded audiences on the platform.

FieldDescription
Name of segmentThe descriptive name of the segment, is used for easy identification and reference.
Segment idA unique identifier for the segment, facilitating management and integration within systems.
Number of audiencesThe total count of distinct users included in the segment, is important for assessing reach and engagement.
Number of test usersThe count of users within the segment designated as test users, used to evaluate campaign performance.
Created onThe date and time when the segment was created, useful for tracking the age of the segment and managing lifecycle strategies.

Step 2. View users in a segment

From the list of segments, select Options and then select the "View users" option.

FieldDescription
Audience idA unique identifier for the audience segment. It helps in tracking and managing specific groups of users.
EmailThe email address of the user. This is typically used for communication and targeting within campaigns.
Mobile numberThe user's mobile phone number, is often used for SMS marketing or notifications.
Merge fieldsCustom fields that can be used to personalise messages, such as the user's name or preferences.
External user idAn identifier linked to the user in an external system, allowing for integration with other databases or services.
Test usersA designation for users who are part of testing campaigns or features, often used to evaluate performance before a broader rollout.
Platform typeIndicates the platform (e.g., iOS, Android, Web) through which the user interacts with the service or product.
LanguageThe preferred language of the user, useful for personalizing communication and content.
TimezoneThe user's time zone, which helps in scheduling communications and understanding user behaviour based on local time.
Updated onThe timestamp indicating when the user's information was last updated, is important for data accuracy and tracking changes over time.

These fields help manage and segment your audience effectively for targeted marketing and personalised communication.